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How can I edit or cancel my order?Updated 13 days ago

You can edit or cancel your order within 30 minutes of the order being placed. There will be an accessible "Edit order" button on the checkout page, and within your customer portal on the order. Example here:

Why 30 minutes?

Our order processing begins almost immediately to ensure fast shipping. This policy allows us to serve all customers efficiently while still giving you a short timeframe to make changes.

What if you miss this window?

If you no longer wish to receive your order, you may simply refuse delivery when it arrives. The package will be returned to us, and your refund will be issued once the return is received and inspected. Or you can simply return your oder and reach out to [email protected] for us to refund your fees.

 Start your return here


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