Refund & Returns Policy

NOTE: This policy is applicable to orders placed on our US store only.

We want you to feel confident in your purchase. If for any reason you are not satisfied, you may return your order under the following conditions:

1. Return Window

   • Returns must be initiated within 30 days of receiving your order.

   • Any complimentary gifts received with a purchase are required to be returned along with the order.

2. Condition of Products

   • Products must be returned in their original packaging and in usable condition.

   • Only slightly used products are eligible for return.

   • Empty, nearly empty, or heavily used items cannot be refunded.

3. Return Costs

   • Return shipping costs are the responsibility of the customer.

   • A return processing fee (covering shipping, handling, and inspection) will be deducted from your refund.

4. Refund Method

   • Refunds are processed to the original payment method used at checkout.

   • Once your return is received and approved, please allow up to 10 business days for the refund to appear.

5. Non-Refundable Items

   • Gift cards, promotional items, and products purchased through retailers are not eligible for return or refund.

6. No Exchanges or Store Credit

   • We do not offer exchanges or store credit. Refunds are the only resolution offered for eligible returns.

7. Refused Deliveries

   • If an order is refused at delivery and returned to us, the original shipping cost and return processing fee will be deducted from your refund.